Commercial Account Manager Print
About The Position
The Commercial Account Manager – Print serves as a trusted advisor and subject matter expert, responsible for driving strategic growth and managing complex customer relationships within the commercial segment. In this role, you will apply deep industry and solution knowledge to address sophisticated business challenges, shaping tailored approaches that align with customer needs and organizational goals. You will lead and influence cross-functional efforts, partnering with internal teams to develop innovative sales strategies, improve processes, and deliver impactful solutions. Operating with a high degree of independence, you will navigate ambiguity and make informed decisions across a range of variables to achieve business outcomes. As a key representative of the organization, you will engage regularly with external customers and stakeholders, building credibility and strengthening long-term partnerships. You will also play a role in guiding best practices, contributing to strategic initiatives, and supporting the development of others through mentorship and knowledge sharing.
Requirements
- Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
- Typically has 4-7 years of work experience, preferably in customer relationship management, account management, or a related field.
- Experience in product specialty (computers, printers, servers, storage) preferred.
- Account Management
- Business Development
- Business Planning
- Business To Business
- Cross-Selling
- Customer Relationship Management
- Market Share
- Negotiating
- Product Knowledge
- Sales Management
- Sales Process
- Sales Prospecting
- Sales Strategy
- Salesforce
- Selling Techniques
- Upselling
- Value Propositions
Responsibilities
- Builds growth opportunities using the account planning process; actively manages planning process through scheduled reviews and updates.
- Extensive time working with and leveraging external partners to deliver solution sale.
- Significant percentage of time spent directly with customer; interfaces with all levels, including highest within customer organization; highly diverse set of functions and buyers; focus in on management level.
- Develops business plan in conjunction with customer.
- Applies consultative-selling techniques to identify and advance opportunities that result in ongoing profitable revenue growth for HP.
- Maintains high-level of customer loyalty and builds trust and integrity, as indicated in HP-conducted surveys and reports.
- Responsible for achieving/managing quarterly, half yearly, annual quota and/or margin.
- Enters all opportunities in pipeline tool and updates them weekly.
- Recommends and Implements industry leading Pipeline management practices.
- Ability to implement margin recovery activities/strategies.
- Acts as a first interface for international accounts in collaboration with members of global business teams, and local teams.
- Identifies customer requirements, matches with HP capabilities and chooses respective HP supply chain accordingly (Volume Direct or Indirect).
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
- 13 paid holidays
- Additional flexible paid vacation and sick leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
