Commercial Account Coordinator

AAAG-Ohio LLC•Obetz, OH

1d•Onsite

About The Position

America's Auto Auction Columbus Fair is seeking two Commercial Account Coordinators for their Fleet Lease Department. This role is crucial for supporting lease, bank, and damaged and disabled vehicle sales by managing logistics, documentation, and providing high-quality customer service within a fast-paced auction environment. The coordinator is responsible for ensuring the timely pick-up, transportation coordination, pricing accuracy, and proper documentation of lease and bank vehicles. They will serve as a primary internal point of contact for customers and various internal departments, contributing to efficient auction operations through accurate record-keeping, sale readiness support, and smooth communication among customers, transportation partners, and auction teams.

Requirements

Strong organizational and time-management skills with attention to detail.
Excellent customer service, communication, and interpersonal skills.
Ability to multitask and prioritize effectively in a fast-paced environment.
Strong problem-solving and decision-making abilities.
Proficiency with computers and standard business software applications.
Self-motivated with the ability to work independently and as part of a team.
High school diploma or equivalent required.
Must be at least 18 years of age.
Valid driver’s license with a satisfactory driving record required.

Nice To Haves

Previous sales and customer service experience preferred.
Prior experience in auction operations, fleet services, logistics, or administrative coordination preferred.
Previous supervisory experience preferred.

Responsibilities

Coordinates and ensures the timely pick-up of all available lease and bank vehicles.
Arranges and tracks transportation of qualified lease and bank vehicles to auction locations.
Posts and verifies charges applicable to lease and bank vehicles accurately.
Reviews condition reports to ensure they are completed, processed, and distributed properly.
Promotes and sells auction services to dealers in alignment with business objectives.
Maintains organized inventory folders and documentation for assigned vehicles.
Generates and distributes the weekly master run list in accordance with established timelines.
Obtains, verifies, and records floor prices from represented companies.
Assists customers with questions, concerns, and status updates related to vehicle sales.
Procures, organizes, and files block tickets to match actual sales results.
Validates that printed checks accurately correspond with bills of sale and transaction records.
Collaborates with internal departments to resolve discrepancies and support smooth auction operations.
Performs other duties as assigned.