Commencement Event Coordinator

Grand Canyon University • Phoenix, AZ

2d • Onsite

About The Position

Grand Canyon University's Event Services is seeking a Commencement Event Coordinator. This role supports commencement operations with a primary focus on high-volume student and guest communication, registration management, and participant support. The Commencement Event Coordinator serves as a central point of contact for commencement inquiries and assists with administrative and event-related processes.

Requirements

• Bachelor’s degree preferred in a discipline related to communications, marketing, hospitality, business administration, or similar program from a regionally accredited institution.
• Minimum 1 year of experience in a similar or related capacity such as event support, customer service, administration coordination, or student services.
• Demonstrated ability of self-motivation, ability to manage high-volume and effective communication, and detailed processes.
• Ability to work effectively in deadline-driven and event-driven environments
• Must pass pre-employment background investigations.

Nice To Haves

• An equivalent combination of work experience and education may be substituted upon supervisor’s approval.

Responsibilities

• Serve as a central point of contact for commencement participants through high-volume phone and email communication.
• Provide timely, accurate, and professional responses to inquiries regarding commencement registration, and ceremony logistics.
• Deliver a high level of customer-service-oriented support to students and guests.
• Maintain professionalism and composure while handling time-sensitive or sensitive participant concerns.
• Perform data entry, updates, and reporting related to commencement registration platforms.
• Maintain accuracy and completeness of participant records and documentation.
• Assist with tracking, verification, and processing of commencement-related information.
• Assist the Commencement Event Manager with logistical preparation and execution of commencement ceremonies.
• Support event setup, breakdown, and on-site operational needs as assigned.
• Coordinate assigned event-related tasks, materials, or resources under manager direction.
• Help monitor event activities to ensure participant needs and operational requirements are met.
• Provide general event support across commencement cycles as needed.
• Manage multiple responsibilities and deadlines within a fast-paced operational environment.
• Adapt to shifting priorities and participant needs, particularly during peak commencement periods.
• Work varying schedules including evenings, weekends, and event dates as required.
• Other duties as assigned.

Benefits

• GCU's Christian worldview has shaped the university's mission and growth for more than 65 years.
• As a Christ-centered higher education institution, GCU integrates faith, learning and work to connect the GCU community with distinct Christian principles and strong central values.
• The University values diversity among its students, faculty and staff, and invites applications from all qualified individuals, including minorities, females, individuals with disabilities and veterans.
• At GCU, working professionals may find their purpose in ways marked by compassion, service, integrity and concern for the common good.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1-10 employees