Command and Control Analyst

SAICNorfolk, VA
Onsite

About The Position

SAIC is seeking a Command and Control (C2) Analyst to support Plans, Policies, and Operations (PP&O) South located in Norfolk, VA and the training team located in Virginia Beach, VA. This role will serve as a Command Post Systems Advisor (CPSA) for PP&O South and surrounding commands.

Requirements

  • Installation, configuration of Windows 11 workstations for joining a domain and troubleshoot any issue that arises.
  • Familiarity with JOPES and configuration of user access with Secure Global Desktop (SGD).
  • Updating workstations via Remote Desktop Protocol (RDP).
  • Manage workstations in Active Directory.
  • Familiarity with JFRGII, creation of admin and user accounts.
  • Provide support for current and future Marine Corps C2 systems to include Global Command and Control System (GCCS), Tactical Common Operational Picture (COP) Server (TCS), Tactical COP TCW (TCW), Joint Tactical COP Workstation (JTCW)/Command and Control Personal Computer (C2PC), Tactical Data Oriented Layer (TDOL), Tactical Assault Kit (TAK) software suite, and Agile Server/Client.
  • Ability to assist with the setup of new hardware/software (HW/SW) and deliver clear, detailed documentation of installation processes.
  • Proficiency in troubleshooting system and application issues, with the ability to document fixes and/or workarounds for future use.
  • Experience documenting and tracking bugs/issues using tools such as Jira and Microsoft Teams.
  • Capable of providing Joint Task Analysis (JTA) feedback for system administrator and operator tasks related to GCCS and COP systems.
  • Able to pull maps and geospatial data from NGA (National Geospatial-Intelligence Agency) and other sources to support training initiatives.
  • Able to review and edit informational text in training materials to ensure clarity, accuracy, and consistency.
  • Able to participate in new equipment training (NET) dry runs to evaluate and refine training materials.
  • Familiar with and capable of assisting in Deployable Ground Support Integration and Testing (DGSITs) to ensure system functionality and deployment readiness.

Responsibilities

  • Installation, configuration of Windows 11 workstations for joining a domain and troubleshoot any issue that arises.
  • Familiarity with JOPES and configuration of user access with Secure Global Desktop (SGD).
  • Updating workstations via Remote Desktop Protocol (RDP).
  • Manage workstations in Active Directory.
  • Familiarity with JFRGII, creation of admin and user accounts.
  • Provide support for current and future Marine Corps C2 systems to include Global Command and Control System (GCCS), Tactical Common Operational Picture (COP) Server (TCS), Tactical COP TCW (TCW), Joint Tactical COP Workstation (JTCW)/Command and Control Personal Computer (C2PC), Tactical Data Oriented Layer (TDOL), Tactical Assault Kit (TAK) software suite, and Agile Server/Client.
  • Assist with the setup of new hardware/software (HW/SW) and deliver clear, detailed documentation of installation processes.
  • Troubleshoot system and application issues, with the ability to document fixes and/or workarounds for future use.
  • Document and track bugs/issues using tools such as Jira and Microsoft Teams.
  • Provide Joint Task Analysis (JTA) feedback for system administrator and operator tasks related to GCCS and COP systems.
  • Pull maps and geospatial data from NGA (National Geospatial-Intelligence Agency) and other sources to support training initiatives.
  • Review and edit informational text in training materials to ensure clarity, accuracy, and consistency.
  • Participate in new equipment training (NET) dry runs to evaluate and refine training materials.
  • Assist in Deployable Ground Support Integration and Testing (DGSITs) to ensure system functionality and deployment readiness.
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