COMM Referent - NRO Office of the Director

National Reconnaissance Office (NRO)•Chantilly, VA

2d•$117,753 - $172,578•Onsite

About The Position

The Communications Directorate (COMM) within the National Reconnaissance Office (NRO) is seeking a highly motivated individual to serve as the COMM Referent - NRO Office of the Director. As COMM Referent, the employee will be responsible for providing executive level Tier I and II enterprise technical support to the NRO Director and COMM Director suites. This position reports to the Chief and Deputy Chief of Operations Division within the Digital-Workspace Solutions Group (COMM/DSG/OPS). COMM/DSG provides and delivers to the NRO and mission partners an optimized, resilient IT infrastructure with a minimized IT footprint. DSG designs, acquires, integrates, and deploys secure digital managed IT products, services, and capabilities for NRO programs and consumers. This includes providing effective, efficient, and rapid enterprise information technology solutions for digital-workspaces worldwide. The NRO Cadre is collecting resumes for consideration against current and future opportunities for Non-Supervisor, COMM Referent – NRO Office of the Director, GG-12, occupational series 2210. Your resume may be considered for other positions which your skills and experience may be a good match. This is a full-time position that is open from 2026-09-16 to 2026-09-30. Resumes must be submitted by 11:59 PM EST on 2026-09-30.

Requirements

Must be a U.S. Citizen
Must be able to obtain and maintain a TS/SCI security clearance
Will be subject to pre-employment and periodic drug testing
Will be subject to pre-employment and periodic polygraph examinations
Bachelor's degree in related function (software engineer, information technology, cybersecurity, systems and network engineers, etc.)
Experience with the interrelationships of multiple IT specialties
Understanding of an organization's IT architecture
Knowledge of new IT developments and applications
Qualifying experience may have been acquired in any public or private sector job, but will clearly demonstrate past experience in the application of the particular competencies/knowledge, skills, and abilities necessary to successfully perform and is typically in or directly related to the duties of the position as described above. Experience must be reflected in your resume.
Applicants submitting a resume that exceeds the two-page limit per OPM Memorandum, “Merit Hiring Plan,” dated May 29, 2025, https://www.opm.gov/chcoc/latest-memos/merit-hiring-plan.pdf will not be eligible for consideration.

Nice To Haves

Program Management or technical management expertise is highly desirable (i.e., cost, performance, schedule, and technical reporting) to accomplish the duties and responsibilities of the position
Experience with NRO missions, programs, and management processes
Knowledge of DoW and Intelligence Community (IC) organizations, missions, relevant policies, and processes

Responsibilities

Developing and interpreting policies, procedures, and strategies governing the planning and delivery of services throughout the agency
Providing technical advice, guidance, and recommendations to management and other technical specialists on critical IT issues
Applying new developments to previously unsolvable problems; and make decisions or recommendations that significantly influence important agency IT policies or programs.
Serves as a direct link between COMM and the NRO Office of the Director.
Enable white glove service of COMM services to the NRO Office of the Director (e.g. workstations, phones, video conferences).
Clarify and represent the NRO Office of the Director's digital business needs to the COMM Groups and Offices
Serve as the integrator of end-to-end IT service delivery to satisfy the NRO Officer of theDirector 's IT requirements
Coordinate with IT groups within NRO, CIA, DoW, and other partner organizations to ensure equities of all stakeholders are communicated and that IT solutions are realized
Provide status reporting to NRO Office of the Director Staff on upcoming COMM deployments, hardware and software upgrade schedules, global incidents, and other issues and areas of concern and enable/conduct briefings and system demonstrations
Lead and/or support of DSG initiatives to develop, deploy, operate, and maintain secure enterprise information technology solutions for digital-workspaces worldwide.
Assist DNRO Office Staff with IC wide conferences and activities as assigned.
Other duties and projects as assigned by Chief and Deputy Chief of Operations Division - several projects have a heavy cyber security focus