COMFORT SALES ADVISOR

Cascade Residential Servi•Grapevine, TX

12d•Onsite

About The Position

We are seeking a customer-centric and passionate Comfort Advisor to join our team. The Comfort Advisor/Sales Representative position will consist of analyzing customer needs for HVAC equipment, create a sales proposal, finalize the sale and follow up with each customer to ensure complete satisfaction.

Requirements

3-5 years HVAC air conditioning experience required
High School Graduate or General Education Degree (GED) required
Associate degree (two-year college or technical school) preferred
At least 5 years of previous sales experience
Prior in-home Residential HVAC Sales
Valid Driver’s License

Nice To Haves

Associate degree (two-year college or technical school) preferred

Responsibilities

Provide customers with solutions for their HVAC and other home comfort needs
Consult with potential and existing customers to provide a customized HVAC system solution including our exclusive maintenance program
Serve as the leader of the sales process to ensure customer satisfaction
Conduct post-sale follow-up to ensure all sales agreements have been fulfilled to customer satisfaction
Follow-up with existing sales bids and leads to offer any additional information as needed to convert them into sales
Overcome technical and business objections of prospective customers
Emphasize salable features, quotes, prices and credit terms and prepare sales orders for jobs sold
Build and maintain customer relationships
Participate in various sales activities to support corporate efforts including, but not limited to, trade shows, referral groups, etc.
Must be willing and able to work evenings and weekends
Travel to homes and businesses daily as scheduled
Troubleshooting the electrical systems in the AC and diagnostic repairs
Familiar with new equipment, and high-end communicating systems.
Conducting maintenance, and repairs on air conditioning (HVAC) systems.
Diagnose system issues, make recommendations for repairs or replacements, and ensure that all work is completed in compliance with safety and environmental regulations.
Repair and diagnose HVAC systems with excellent troubleshooting skills ensuring compliance with environmental regulations.
Troubleshoot electrical systems and air conditioning units, utilizing schematics and mechanical knowledge.