C. Woods - Comfort Consultant
About The Position
The basic function of the Comfort Consultant is to educate customers and assist them in making their residential and commercial HVAC equipment purchases. This role involves conducting thorough assessments of clients’ HVAC needs, providing expert guidance on system upgrades and installations. The Comfort Consultant will collaborate with clients to understand their comfort requirements and offer tailored solutions that align with their preferences and budgets. They will generate comprehensive proposals and quotes, clearly articulating the benefits and features of recommended HVAC systems, and maintain up-to-date knowledge of industry trends, products, and technologies. Additionally, the role requires understanding available financing options and effectively communicating them to customers, cultivating and maintaining strong relationships with clients, and coordinating closely with the installation and service teams to ensure seamless project execution.
Requirements
- Proven experience in sales, consultation, or a related field
- Excellent communication and interpersonal skills with the ability to build rapport and convey technical information clearly to clients
- Self-motivated, results-driven, and capable of working both independently and as part of a team
- Valid driver’s license and clean driving record
Responsibilities
- Conduct thorough assessments of clients’ HVAC needs, providing expert guidance on system upgrades and installations.
- Collaborate with clients to understand their comfort requirements and offer tailored solutions that align with their preferences and budgets.
- Generate comprehensive proposals and quotes, clearly articulating the benefits and features of recommended HVAC systems.
- Maintain up-to-date knowledge of industry trends, products, and technologies to ensure informed consultations.
- Understand the available financing options available and effectively be able to clearly communicate these to our customers.
- Cultivate and maintain strong relationships with clients, addressing any inquiries or concerns promptly and professionally.
- Coordinate closely with the installation and service teams to ensure seamless project execution.
Benefits
- Incentive/Commission/Bonus opportunities
- 401(k) retirement savings plan with matching company contributions
- Comprehensive health coverage (medical, dental, vision)
- Company paid short-term disability
- Company paid long-term disability
- Life insurance benefits for you and your dependents
- Warehouse Merchandise Discount
- Paid time off
- Paid holidays
- Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others)
- Tools, hands-on training, formal education, and coaching
- Robust Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
