C. Woods - Comfort Consultant

ACE Hardware • Tyler, TX

9d • Onsite

About The Position

The basic function of the Comfort Consultant is to educate customers and assist them in making their residential and commercial HVAC equipment purchases. Ace Hardware Home Services, Inc. is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

Requirements

• Proven experience in sales, consultation, or a related field
• Excellent communication and interpersonal skills with the ability to build rapport and convey technical information clearly to clients
• Self-motivated, results-driven, and capable of working both independently and as part of a team
• Valid driver’s license and clean driving record

Responsibilities

• Conduct thorough assessments of clients’ HVAC needs, providing expert guidance on system upgrades and installations.
• Collaborate with clients to understand their comfort requirements and offer tailored solutions that align with their preferences and budgets.
• Generate comprehensive proposals and quotes, clearly articulating the benefits and features of recommended HVAC systems.
• Maintain up-to-date knowledge of industry trends, products, and technologies to ensure informed consultations.
• Understand the available financing options available and effectively be able to clearly communicate these to our customers.
• Cultivate and maintain strong relationships with clients, addressing any inquiries or concerns promptly and professionally.
• Coordinate closely with the installation and service teams to ensure seamless project execution.

Benefits

• Incentive/Commission/Bonus opportunities
• 401(k) retirement savings plan with matching company contributions
• Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability)
• Life insurance benefits for you and your dependents
• Warehouse Merchandise Discount!
• Paid time off & paid holidays
• Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others).
• Robust Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed