Combination Technician

Arvig•Ada, MN

10h•$25 - $34•Onsite

About The Position

As a Combination Technician, you will execute service orders for commercial systems, repairs, and facilities maintenance, ensuring efficient and professional customer interaction. You will troubleshoot and resolve advanced technical issues, perform installations and upgrades, and maintain optimal system performance. Uphold safety standards, maintain vehicle readiness, and complete documentation accurately. Arvig is one of the nation’s largest independent broadband service providers, delivering leading-edge broadband and telecommunications solutions to residential and business customers. Our success is driven by a team of nearly 900 talented employees who embody our core values: ownership, engagement, efficiency, and knowledge. We believe our people are the driving force behind everything we achieve, and we foster a culture built on courage, humility, open-mindedness, integrity, respect, and safety. At Arvig, our goal is clear: to provide exceptional service and reliable solutions, backed by the latest technology, in an environment where employees can thrive in growth and opportunity. Discover the Arvig Advantage—a workplace where you can bring your whole self, feel a true sense of belonging, and see your skills, ideas, and ambitions make a meaningful difference.

Requirements

Minimum of 5 years of experience with installation, repair, and disconnection of telecommunications services, such as high-speed internet, wired, wireless and telephone services.
5 or more years of experience operating test equipment
Valid Class D Driver's License with acceptable driving record
Power Limited Technician License
Good analytical skills, troubleshooting, and problem solving skills
Good communication and excellent customer service skills
Ability to adapt and embrace new technology and products; work effectively with a wide variety of personalities
High School Diploma or equivalent
Five or more years of experience in installation, repairs, and disconnection telecommunications services, such as high speed internet, wired, wireless and telephone services.
Advanced understanding of telephone equipment, wiring, color code, test gear, installation and troubleshooting
Proficient in internet installation, test gear, and troubleshooting
Familiarity with fiber, copper, coax, and wireless platforms
Comprehensive understanding of advanced telecommunications and networking systems
Ability to adapt and work effectively with new technologies and products
Proficient in operating computers and related software
Skilled in handling and operating hand and power tools
Demonstrated fiber splicing expertise
Valid Class D Driver's License with a driver rating above "unacceptable"
Excellent customer service skills with the ability to educate and communicate effectively with customers
Calm and level-headed under service disruptions or outages, maintaining a professional demeanor

Nice To Haves

AAS degree in Telecommunications or related

Responsibilities

Execute service orders for commercial systems, repairs, and facilities maintenance, ensuring efficient and professional customer interaction.
Troubleshoot and resolve advanced technical issues.
Perform installations and upgrades.
Maintain optimal system performance.
Uphold safety standards.
Maintain vehicle readiness.
Complete documentation accurately.