Collision Parts Coordinator

Boyd Group Services•Allendale Charter Township, MI

5d•$17 - $20

About The Position

The Parts Coordinator provides an exceptional customer experience by proactively managing the ordering, receiving, storing, dispatching, and returning of parts for each repair order. The role verifies the accuracy and quality of parts received in a timely manner according to the production schedule and vehicle needs, and helps ensure that the shop has the parts needed to complete repairs.

Requirements

High school diploma or equivalent.
1–3+ years of experience working with automotive parts.
Customer-service orientation and strong organizational ability to manage pressure, conflicting demands, and priorities, and take initiative in problem-solving situations.
I-CAR Registered and working toward Gold Class certification.
Ability to communicate effectively verbally and in writing.
Strong attention to detail and a high degree of accuracy.
Ability to manage a fast-paced environment, multitask, and work under pressure.
Working knowledge of vehicle repair practices.
Working knowledge of Summit and Repair Centre management information systems.
Working knowledge of Mitchell and Audatex.
Experience with parts sourcing systems: Car-part, Progi, APU, and LKQ B2B.
Solid problem-solving abilities.
Above-average computer proficiency and organizational skills.
Ability to succeed in a fast-paced work environment and work well with others to achieve common goals.
Frequently bend, crouch, reach, and handle tools.
Lift materials weighing more than 50 pounds.

Nice To Haves

Experience with auto body parts.

Responsibilities

Ensure consistent execution of the WOW (Wow Operating Way) plan.
Communicate customer requests and needs to appropriate team members.
Work with vendors to order and receive parts listed on repair orders, confirming their quality, correctness, and quantity.
Identify the parts necessary to complete repairs in the shop.
Distribute parts to the shop in a timely manner and in accordance with the production schedule.
Enter parts invoices into the recommended Management Information System (MIS).
Label and track parts by repair order number and store them with the vehicle and/or scheduled repairs.
Communicate Parts Price Changes (PPI) to required team members.
Order and receive supplemental parts in the MIS and monitor the performance of parts, materials, and sublet vendors.
Reconcile the parts vendor invoice history report daily.
Ensure invoices and credit memos are posted and filed or scanned in a timely manner.
Verify vendor invoices include the correct negotiated discount to maintain proper profit margins.
Perform other duties as assigned.

Benefits

Annual paid time off plans.
Two weeks of paid parental leave for full-time employees working a minimum of 30 hours per week.
Six paid holidays annually.
Medical, prescription drug, dental, and vision insurance effective Day 1.
401(k) retirement plan with company match.
Employer-paid short-term disability and life insurance.
Additional voluntary life insurance.
Continuing education opportunities.
Free prescription or non-prescription safety glasses annually.
Annual voluntary uniform stipend.
Voluntary daily pay option.