Collision Estimator

Caliber Holdings•Charlotte, NC

About The Position

Caliber Collision is hiring a Collision Estimator to perform estimating and customer-service duties at the Service Center Charlotte - South Tryon. The role includes writing estimates, conducting process reviews, checking in customer vehicles, completing final customer paperwork before vehicle delivery, finalizing total loss administration, and communicating post-repair plans and vehicle status updates to customers. The Collision Estimator must comply with Caliber safety rules, guidelines, and company standards. Caliber describes opportunities for career growth and ongoing training, including leadership skills and new technologies. The company promotes from within and offers paid skilled training and certifications, including I-CAR.

Requirements

At least 2 years of collision estimating experience.
Be at least 21 years of age.
Have a valid driver’s license and be eligible for coverage under the company insurance policy.
Possess a Motor Vehicle Physical Damage Appraisers License.
Have prior experience with CCC1 or similar estimating software.
Have an advanced understanding and knowledge of repair processes and procedures.
Have a strong sales orientation.
Be able to understand written and verbal instructions.
Be able to prioritize competing tasks and adapt to a fast-paced environment.
Be eligible to work in the U.S. without restrictions.

Nice To Haves

Sales experience is preferred.

Responsibilities

Write collision repair estimates.
Conduct process reviews.
Check in customer vehicles.
Complete final customer paperwork before vehicle delivery, including DRP and final invoices.
Finalize total loss administration.
Communicate post-repair plans and vehicle status updates to customers.
Comply with Caliber safety rules, guidelines, and company standards.