Collision Estimator

Caliber Holdings•Cedar Rapids, IA

About The Position

Caliber Collision is hiring a Collision Estimator for its Service Center on Dodge Road in Cedar Rapids. The role handles estimating and customer-facing duties throughout the repair process, including writing estimates, conducting process reviews, checking in customer vehicles, completing final customer paperwork before vehicle delivery, finalizing total loss administration, and communicating repair plans and vehicle-status updates to customers. The position requires compliance with Caliber safety rules, guidelines, and company standards. Caliber describes opportunities for career growth and ongoing career training in leadership skills and new technologies. The company has more than 1,700 centers nationwide and more than 30,000 teammates, providing automotive services including collision repair, auto glass, mobile diagnostic scanning and calibration, and fleet services.

Requirements

  • At least 2 years of collision estimating experience.
  • Must be 21 years of age or older.
  • Must have a valid driver’s license and be eligible for coverage under the company insurance policy.
  • Must possess a Motor Vehicle Physical Damage Appraisers License.
  • Prior experience with CCC1 or similar estimating software.
  • Advanced understanding and knowledge of repair processes and procedures.
  • Strong sales orientation.
  • Ability to understand written and verbal instructions.
  • Ability to prioritize competing tasks and adapt to a fast-paced environment.
  • Ability to perform consistent physical activity, including reaching below and above shoulder level, kneeling, bending, squatting, and lifting objects over 50 pounds.
  • Must be eligible to work in the U.S. with no restrictions.

Nice To Haves

  • Sales experience preferred.

Responsibilities

  • Write collision repair estimates.
  • Conduct process reviews.
  • Check in customer vehicles.
  • Complete final customer paperwork before vehicle delivery, including DRP and final invoices.
  • Finalize total loss administration.
  • Communicate post-repair plans and vehicle-status updates to customers.
  • Comply with Caliber safety rules, guidelines, and company standards.

Benefits

  • Medical, dental, and vision benefits from day one.
  • Industry-comparable pay, paid weekly.
  • Paid vacation and holidays, with accrual beginning on day one.
  • Paid skilled training and certifications, including I-CAR.
  • Career growth opportunities; the company promotes from within.
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