Collision Estimator

Classic Collision•Georgetown, TX

About The Position

Classic Collision is hiring a Collision Estimator. Established in 1983 in Atlanta, Georgia, Classic Collision aims to provide quality service with integrity and honesty. The company’s mission is to put safety, quality, integrity, and heart into every vehicle repaired and customer served. The position’s salary is commission-based and depends on expected sales volume. The role offers competitive pay, benefits, and career advancement opportunities. The Collision Estimator serves as the customer’s primary point of contact throughout the repair process, prepares estimates according to manufacturer and company guidelines, and works with insurance partners to manage claims and support a positive customer experience. The estimator communicates repair updates, coordinates with technicians to identify damage, maintains customer satisfaction, and inspects vehicle repairs before delivery. The role requires regular use of hands and the ability to talk and hear. It also involves frequently standing, sitting, and walking, sometimes for long periods; occasionally reaching and moving objects weighing up to 20 pounds; and close and peripheral vision and focus adjustment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

  • Must be at least 18 years of age.
  • Valid driver's license required.
  • Ability to provide clear, concise information in writing, by phone, and in person.
  • Strong organizational skills.
  • Successful completion of a background check required.

Nice To Haves

  • Prior collision estimating experience preferred.
  • Familiarity with CCC1 estimating systems preferred.
  • I-CAR or ASE certification preferred.

Responsibilities

  • Serve as the primary point of contact for customers from vehicle drop-off through delivery of the completed vehicle.
  • Prepare estimates for customers and/or insurance partners according to manufacturer and Classic Collision guidelines.
  • Partner with insurance companies to manage customer claims and support the best customer experience.
  • Keep customers informed about the repair process.
  • Coordinate with technicians to confirm that all damage has been identified.
  • Maintain customer satisfaction scores according to company standards.
  • Perform a quality inspection before delivering the vehicle to the customer.
  • Perform other related duties as assigned.

Benefits

  • Paid weekly
  • Continuous training
  • Supportive team culture
  • Company match 401(k)
  • Medical, dental, and vision benefits
  • Paid time off
  • Six paid holidays
  • Career advancement opportunities
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