Collision Estimator

Caliber Holdings•Raleigh, NC

About The Position

Caliber Collision is hiring a Collision Estimator to handle estimating and related service-center duties. Responsibilities may include writing estimates, conducting process reviews, checking in customer vehicles, completing final customer paperwork before vehicle delivery—including DRP paperwork and final invoices—and finalizing total-loss administration. The role also includes communicating post-repair plans and vehicle-status updates to customers while following Caliber safety rules, guidelines, and company standards. Caliber describes opportunities for career growth and ongoing training, including leadership skills and new technologies. The company promotes from within and provides paid skilled training and certifications, including I-CAR training.

Requirements

  • At least 2 years of collision estimating experience.
  • Be 21 years of age or older.
  • Have a valid driver’s license and be eligible for coverage under the company insurance policy.
  • Possess a Motor Vehicle Physical Damage Appraisers License.
  • Have prior experience with CCC1 or similar estimating software.
  • Have an advanced understanding and knowledge of repair processes and procedures.
  • Be able to understand written and verbal instructions.
  • Be able to prioritize competing tasks and adapt to a fast-paced environment.
  • Be eligible to work in the U.S. with no restrictions.

Nice To Haves

  • Sales experience is preferred.
  • Strong sales orientation.

Responsibilities

  • Write collision repair estimates.
  • Conduct process reviews.
  • Check in customer vehicles.
  • Complete final customer paperwork before vehicle delivery, including DRP paperwork and final invoices.
  • Finalize total-loss administration.
  • Communicate post-repair plans and vehicle-status updates to customers.
  • Comply with Caliber safety rules, guidelines, and company standards.

Benefits

  • Medical, dental, and vision benefits from day one.
  • Industry-comparable pay, paid weekly.
  • Paid vacation and holidays, with accrual beginning on day one.
  • Paid skilled training and certifications, including I-CAR.
  • Career growth opportunities; the company promotes from within.
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