Collision Estimator

Caliber Collision•Mount Airy, NC
•Onsite

About The Position

Caliber Collision is hiring a Collision Estimator at its Mount Airy service center. The estimator performs duties that may include writing estimates, conducting process reviews, checking in customer vehicles, and completing final customer paperwork before delivery, including DRP documentation and the final invoice. The role also finalizes total loss administration and communicates the post-repair plan and vehicle status updates to customers while following Caliber’s safety rules, guidelines, and company standards. Caliber describes opportunities for career growth and provides ongoing career training in leadership skills and new technologies. The company has more than 1,700 centers nationwide and more than 30,000 teammates, providing automotive services including collision repair, auto glass, mobile diagnostic scanning and calibration, and fleet services.

Requirements

  • At least 2 years of collision estimating experience.
  • Be at least 21 years of age.
  • Have a valid driver’s license and be eligible for coverage under the company insurance policy.
  • Possess a Motor Vehicle Physical Damage Appraisers License.
  • Have prior experience with CCC1 or similar estimating software.
  • Have advanced understanding and knowledge of repair processes and procedures.
  • Be able to understand written and verbal instructions.
  • Be able to prioritize competing tasks and adapt to a fast-paced environment.
  • Be eligible to work in the U.S. with no restrictions.

Nice To Haves

  • Sales experience is preferred.
  • Strong sales orientation.

Responsibilities

  • Write collision repair estimates.
  • Conduct process reviews.
  • Check in customer vehicles.
  • Complete final customer paperwork before vehicle delivery, including DRP paperwork and the final invoice.
  • Finalize total loss administration.
  • Communicate the post-repair plan and vehicle status updates to customers.
  • Comply with Caliber safety rules, guidelines, and company standards.

Benefits

  • Medical, dental, and vision benefits with eligibility beginning on day one.
  • Industry-comparable pay, paid weekly.
  • Paid vacation and holidays, with accrual beginning on day one.
  • Paid skilled training and certifications, including I-CAR.
  • Career growth opportunities; the company promotes from within.
  • Consistent career training in leadership skills and new technologies.
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