Collision Estimator / Automotive Damage Appraiser
About The Position
Diehl Collision of Bellevue is seeking an experienced, motivated, and customer-focused Collision Estimator / Automotive Damage Appraiser to join our growing collision repair team in Bellevue, Pennsylvania! If you have experience in automotive collision estimating, insurance claims, auto body repair, and customer service, we want to hear from you. We are looking for a detail-oriented professional who can accurately assess vehicle damage, prepare repair estimates, communicate with insurance companies, and help customers navigate the collision repair process. This is an excellent opportunity for an experienced Collision Estimator looking to build a long-term career with Diehl Automotive, a growing automotive organization with dealerships and collision centers throughout Pennsylvania and Ohio.
Requirements
- Previous experience as a Collision Estimator, Auto Body Estimator, or Automotive Damage Appraiser.
- Experience preparing automotive collision repair estimates.
- Knowledge of automotive collision repair procedures, structural repairs, refinishing, and parts replacement.
- Experience working with automotive insurance companies and claims adjusters.
- Ability to identify vehicle damage and prepare accurate repair estimates.
- Understanding of OEM repair procedures and industry standards.
- Excellent communication and customer service skills.
- Strong organizational skills and attention to detail.
- Ability to manage multiple repair files and prioritize responsibilities.
- Basic computer proficiency and accurate documentation skills.
- Valid driver's license.
Nice To Haves
- Proficiency with CCC ONE estimating software preferred.
- I-CAR, ASE, or other automotive collision repair certifications are a plus.
- Candidates with experience as an Automotive Collision Estimator, Body Shop Estimator, Insurance Damage Appraiser, Auto Damage Estimator, Collision Repair Advisor, or Automotive Service Advisor are encouraged to apply.
Responsibilities
- Inspect vehicles and accurately assess collision damage, including structural, mechanical, and cosmetic damage.
- Prepare detailed automotive collision repair estimates using CCC ONE or other industry-standard estimating software.
- Communicate with customers regarding repair recommendations, estimates, timelines, and the collision repair process.
- Work directly with insurance companies, adjusters, and claims representatives.
- Prepare and submit insurance estimates and supplemental repair requests.
- Identify hidden damage and coordinate additional repairs with collision technicians.
- Review repair plans to ensure all necessary parts, labor, materials, and repair procedures are included.
- Follow OEM repair procedures and insurance company requirements.
- Coordinate with technicians, painters, parts personnel, and management to maintain efficient workflow.
- Maintain accurate repair documentation and customer records.
- Monitor repair progress and provide customers with timely updates.
- Help resolve customer concerns and insurance-related questions.
- Ensure repair estimates meet company quality and accuracy standards.
- Provide outstanding customer service throughout the collision repair process.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
