About The Position

The College of Southern Nevada is seeking a motivated student to join the Financial Aid Office's Information Technology (OFA IT) team as an IT Student Assistant. This role offers hands-on experience in higher education operations and IT service management, supporting daily IT processes that impact the campus community. The position requires adherence to strict privacy protocols and data protection standards. This role is specifically for the Fall 2026 semester and is a College Work Study position.

Requirements

  • Currently enrolled student in the Computer Science (CS) or Computing and Information Technology (CIT) majors, or the Computing and Engineering Technologies Area of Study.
  • Completion of at least one semester of project management, database, or computer programming coursework.
  • Ability to maintain confidentiality and successfully complete federal and state data security training.
  • Must have completed this year’s FAFSA and accepted the Student Employment Award in their Financial Aid Package.
  • Resume or Curriculum Vitae (CV) uploaded to the application.
  • Proof of Student Employment Award (copy of latest CSN Award Notification or screenshot of accepted award).

Nice To Haves

  • Computing and Information Technology: Software-Database, AAS
  • Computing and Information Technology: Software-Programming, AAS
  • Computer Science, AA
  • Computer Science, CA
  • Federal Work-Study students who intend to work Fall and Spring terms.
  • NV Promise Scholarship eligibility in the 2025-26 Academic Year.
  • Experience with Windows PowerShell.
  • Experience using Python for data visualization.
  • Experience with automatic data collection using crawlers/scrapers.

Responsibilities

  • Document support tickets and resolutions in the ticketing system.
  • Generate routine reports using pre-configured templates and stored procedures/views.
  • Assist with editing and developing content for documentation.
  • Assist with organizing the OFA IT data repository.
  • Execute data entry tasks using approved software and processes, such as Hyland OnBase and Microsoft Office with SharePoint.
  • Create and update user documentation and training materials.
  • Send template communications to student populations via email.
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