College Work Study Student - Financial Aid Office - IT Student Assistant - Fall 2026
About The Position
The Student IT Assistant provides technical and administrative assistance to the Office of Financial Aid’s Information Technology (OFA IT) team while gaining hands-on experience in higher education operations and IT service management. This position supports daily OFA IT processes impacting the campus-wide community while maintaining strict privacy protocols and data protection standards. This position aids our students and staff by completing the following essential functions: Document support tickets and resolutions in our ticketing system, Data & Systems Support, Generate routine reports using pre-configured templates and stored procedures/views, Assist with editing and developing content for documentation, Assist with organizing the OFA IT data repository, Administrative & Project Support, Execute data entry tasks using approved software and processes, e.g. Hyland OnBase and Microsoft Office with SharePoint, Create and update user documentation and training materials, Send template communications to student populations via email. Our services benefit CSN students and staff. Work Experience in our Department supports the following Degree/Certificate Programs: Business Management, Computer Office Technology, Degrees/Certificates that result in employment that requires office and customer service skills.
Requirements
- Currently enrolled student in the Computer Science (CS) or Computing and Information Technology (CIT) majors, or the Computing and Engineering Technologies Area of Study.
- Completion of at least one semester of project management, database, or computer programming coursework
- Ability to maintain confidentiality and successfully complete federal and state data security training.
- Only students who have completed this year’s FAFSA and accepted the Student Employment Award in their Financial Aid Package are eligible to apply.
Nice To Haves
- Computing and Information Technology: Software-Database, AAS
- Computing and Information Technology: Software-Programming, AAS
- Computer Science, AA
- Computer Science, CA
- Preference given to Federal Work-Study students who intend to work Fall and Spring terms.
- NV Promise Scholarship eligibility in the 2025-26 Academic Year
- Experience with Windows PowerShell, using Python for data visualization, and/or automatic data collection using crawlers/scrapers
Responsibilities
- Document support tickets and resolutions in our ticketing system
- Generate routine reports using pre-configured templates and stored procedures/views
- Assist with editing and developing content for documentation
- Assist with organizing the OFA IT data repository
- Execute data entry tasks using approved software and processes, e.g. Hyland OnBase and Microsoft Office with SharePoint
- Create and update user documentation and training materials
- Send template communications to student populations via email
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
