College Work Study Program (Student Success & Experience Office Assistant)

Tennessee Board of Regents•Memphis, TN

1d•Onsite

About The Position

The Office of Student Success & Experience Office Assistant will gain hands-on experience and provide essential support to the Office of Student Success. The assistant will work closely with staff to provide a professional, welcoming environment for students seeking guidance on college-related matters.

Requirements

Must be a registered student of Southwest Tennessee Community College.
Only students who are approved for Federal Work Study are qualified for this position.
Strong communication skills, both written and verbal, with the ability to interact professionally with students, staff, and faculty.
Strong organizational skills and attention to detail, with the ability to manage multiple tasks and responsibilities.
Comfortable with Microsoft Office Suite (Word, Excel, PowerPoint).
Ability to maintain confidentiality and adhere to FERPA regulations.
Friendly, approachable, and dependable demeanor with a customer service mindset.
Possess excellent customer service skills.
Basic knowledge of modem office practices, procedures, and equipment.
Basic knowledge of Microsoft Office Applications.
Ability to follow instructions and work independently.
Ability to communicate effectively.

Nice To Haves

Knowledge of campus departments and layout.

Responsibilities

Perform clerical support tasks such as preparing, processing, and distributing documents.
Greet students, answer general questions, and assist with the Success Hub.
Provide information concerning campus resources, activities, and services.
Update and maintain files, ensuring accurate and confidential documentation of student interactions.
Assist in events hosted by the Office of Student Success such as academic success workshops, registration events, among others.