College Work Study Program (Office Assistant - Academic Advising and Career Services)

Tennessee Board of Regents•Memphis, TN

1d•Onsite

About The Position

The Southwest Tennessee Community College Academic Advising and Career Services Office is looking for a well-motivated student to fill the Office Assistant role. The Academic Advising and Career Services Assistant will gain hands-on experience and provide essential support to both the Academic Advising and Career Services offices. The assistant will work closely with staff to provide a professional, welcoming environment for students seeking guidance on academic and career-related matters.

Requirements

Must be a registered student of Southwest Tennessee Community College.
Only students who are approved for Federal Work Study are qualified for this position.
Strong communication skills, both written and verbal, with the ability to interact professionally with students, staff, and faculty.
Strong organizational skills and attention to detail, with the ability to manage multiple tasks and responsibilities.
Comfortable with Microsoft Office Suite (Word, Excel, PowerPoint).
Ability to maintain confidentiality and adhere to FERPA regulations.
Friendly, approachable, and dependable demeanor with a customer service mindset.

Nice To Haves

Interest in academic advising, career counseling, or student services is a plus.
Prior customer service or office experience.
Basic knowledge of Southwest student resources.

Responsibilities

Greet students, answer general questions, and assist with scheduling advising and career services appointments.
Help students access career assessment and exploration, job search, and resume-building tools.
Assist academic advisors with administrative tasks such as maintaining student records, tracking advising sessions, and preparing academic plans.
Assist in organizing, setting up, and working workshops, career fairs, advising registration events, and other career or academic development events.
Update and maintain files for academic advising and career services, ensuring accurate and confidential documentation of student interactions.
Maintain supplies, ensure flyers and brochures are stocked, and assist with general office duties to keep the advising and career services office organized.
Assist with outreach efforts such as email campaigns, surveys, and promotional materials to encourage student engagement in advising and career services.