College Intern - Reliability Technical Services

Envoy Air Inc.•Irving, TX

13h

About The Position

Envoy Air is seeking a college intern to support its Reliability Technical Services team. Envoy Air is the largest regional airline and a wholly owned subsidiary of American Airlines. It operates Embraer E-170 and E-175 aircraft and serves destinations in the United States, Canada, Mexico, and the Caribbean. This paid, 11-week summer internship offers practical experience in commercial aviation and opportunities to build professional relationships. The intern will assist Reliability Engineers with developing and automating reporting systems for aircraft data analytics. The role involves analyzing and validating data, developing dashboards and automated workflows, and configuring and evaluating Copilot agents. The pay rate is $22 per hour.

Requirements

Minimum age of 18.
Enrolled in an undergraduate or graduate degree program in Data Analytics, Statistics, Computer Science, Information Systems, Engineering, Business Analytics, or a related field.
Must be classified as a Junior, Senior, or Graduate student when the internship begins.
Minimum 3.0 grade point average.
Ability to present data to all levels of management.
Demonstrated ability to communicate effectively orally and in writing.
Must be willing and able to travel.
Must be able to read, write, fluently speak, and understand English.
Able to work in a team environment, prioritize work and projects to meet deadlines and objectives, work with minimal supervision, report to work regularly and on time, and demonstrate self-motivation.

Nice To Haves

Proficiency with Microsoft 365 tools, including Excel, Power BI, Power Automate, SharePoint, Word, PowerPoint, Outlook, and Microsoft Copilot.
Experience with data modeling, Power Query, DAX, APIs, SQL, or scripting.

Responsibilities

Assist Reliability Engineers with developing and automating reporting systems for aircraft data analytics.
Analyze aircraft, systems, and departmental data from multiple sources; validate data quality; and prepare reliable datasets for reporting and automation.
Identify trends, develop actionable recommendations, and present departmental status and performance insights to technical and business stakeholders.
Build, publish, and maintain live Power BI dashboards integrating multiple data sources to show current departmental, aircraft, and systems performance.
Map, streamline, and automate business processes and recurring reports using Microsoft Power Automate, SharePoint, and related Microsoft 365 tools.
Test automation solutions, document workflows, and measure efficiency gains.
Configure and test agents in Microsoft Copilot Pro using approved departmental knowledge sources.
Document agent instructions and use cases, evaluate response quality, and support user adoption.
Follow data governance, access-control, privacy, security, and documentation standards when developing dashboards, automated workflows, SharePoint solutions, and Copilot agents.