College Auditions and Interviews Student Assistant

Berklee College of Music • Boston, MA

9d • Hybrid

About The Position

The Auditions & Interviews Student Assistant supports the thousands of prospective students applying to Berklee’s three US-based campuses. Under the direction of the Manager of Auditions Operations, this team provides world-class service and VIP treatment to all prospective students and their families. This role helps direct general admissions operations duties and the successful implementation of the audition and interview (A&I) including, but not limited to communications and event staffing.

Requirements

• Current student at Berklee College of Music or Boston Conservatory at Berklee.
• Enrolled at least half-time in a degree, diploma, or certificate-seeking undergraduate or graduate program.
• Summer is the only semester in which a student can maintain employment without being enrolled. In this case, the student must be pre-registered for the upcoming fall semester. This exception does not apply to fall or spring semesters.
• Have a valid United States Social Security Number (SSN).
• Remain in “valid” Visa status as applicable.
• A minimum 2.0 cumulative GPA. Students in their first semester can work, even though they do not have an official GPA until the completion of their first semester.
• Federal Work Study student may apply.
• In good disciplinary standing.
• Must be located in the U.S.
• A strong desire to represent the Berklee College and Boston Conservatory community for prospective students and families.
• Attention to detail, strong organization and time-management skills.
• Prior history of customer service related skills.
• Must be self-motivated, possess an entrepreneurial spirit, and have the ability to work independently.
• Able to conduct both written and oral communication in an articulate, professional and knowledgeable manner.
• Ability to maintain and promote confidentiality required.
• Familiarity with spreadsheet applications, strong writing and reading skills, and strong computer skills (include database file and advanced word processing use).

Nice To Haves

• Familiarity with Salesforce or other CRMs a plus but not required.

Responsibilities

• Serves as the first point of contact for prospective students and families relating to the A&II component of the admissions process.
• Handle inbound and outbound communications via Auditions phone line and emails.
• Ensures that the highest level of service is provided to applicants with a view towards ensuring that their experience with Berklee far exceeds that of any competing institutions.
• As event and operations assistants, support all Berklee College of Music on-campus A&I events.
• A&I events will take place from 8:00 AM to 6:00 PM
• Assists the Auditions Team with preparing all materials needed for an on-campus audition event
• Serve as co-host for online A&I events on Mondays and Thursdays during peak audition season.
• Provide event support for Boston Conservatory on-campus audition events as needed on Saturdays and Sundays during peak audition season.
• Assist the Audition team with scheduling faculty auditioners, interviewers, and other student workers for on-campus A&I events.
• Other duties as assigned by either the Manager of Auditions Operations or the Auditions Coordinators.

Benefits

• Student Employment program provides opportunities for you to work part-time on campus, thereby helping you to meet some of your living expenses.
• More than 900 positions ranging from 10 to 15 hours of work per week, as well as daily opportunities for project-based temporary employment.
• Student employment is a great opportunity for professional and educational growth.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed