College Auditions and Interviews Student Assistant

Berklee College of Music•Boston, MA

8d•$16•Onsite

About The Position

The Auditions & Interviews Student Assistant supports the thousands of prospective students applying to Berklee’s three US-based campuses. Under the direction of the Manager of Auditions Operations, this team provides world-class service and VIP treatment to all prospective students and their families. This role helps direct general admissions operations duties and the successful implementation of the audition and interview (A&I) including, but not limited to communications and event staffing.

Requirements

Current student at Berklee College of Music or Boston Conservatory at Berklee.
Enrolled at least half-time in a degree, diploma, or certificate-seeking undergraduate or graduate program.
Summer is the only semester in which a student can maintain employment without being enrolled. In this case, the student must be pre-registered for the upcoming fall semester. This exception does not apply to fall or spring semesters.
Have a valid United States Social Security Number (SSN).
Remain in “valid” Visa status as applicable.
A minimum 2.0 cumulative GPA. Students in their first semester can work, even though they do not have an official GPA until the completion of their first semester.
Federal Work Study student may apply.
In good disciplinary standing.
Must be located in the U.S.
Strong desire to represent the Berklee College and Boston Conservatory community for prospective students and families.
Attention to detail, strong organization and time-management skills.
Prior history of customer service related skills.
Must be self-motivated, possess an entrepreneurial spirit, and have the ability to work independently.
Able to conduct both written and oral communication in an articulate, professional and knowledgeable manner.
Ability to maintain and promote confidentiality required.
Familiarity with spreadsheet applications, strong writing and reading skills, and strong computer skills (include database file and advanced word processing use).

Nice To Haves

Familiarity with Salesforce or other CRMs a plus but not required.

Responsibilities

Serves as the first point of contact for prospective students and families relating to the A&II component of the admissions process.
Handle inbound and outbound communications via Auditions phone line and emails.
Ensures that the highest level of service is provided to applicants with a view towards ensuring that their experience with Berklee far exceeds that of any competing institutions.
As event and operations assistants, support all Berklee College of Music on-campus A&I events.
Serve as co-host for online A&I events on Mondays and Thursdays during peak audition season.
Provide event support for Boston Conservatory on-campus audition events as needed on Saturdays and Sundays during peak audition season.
Assist the Audition team with scheduling faculty auditioners, interviewers, and other student workers for on-campus A&I events.
Other duties as assigned by either the Manager of Auditions Operations or the Auditions Coordinators.