COLLECTOR

MESSERLI KRAMER P.A.•Plymouth, MN

2d•Onsite

About The Position

Messerli Kramer, a trusted Twin Cities law firm since 1965, is looking for a full-time Collector to join our team in Plymouth, MN. The Collector position will recover outstanding debts on client accounts by creating a positive consumer experience while negotiating to satisfy the debt quickly and responsibly. Looking for individuals driven to meet and exceed goals to maximize their bonus potential.

Requirements

High School Diploma/GED
Excellent communication and people skills
Organized, self-motivated, and goal-oriented
Ability to manage stressful situations while maintaining composure
Ability to be confident and engaging as well as polite and compassionate
Attention to detail and ability to reason and think quickly when negotiating
Working knowledge of MS Office

Nice To Haves

1-3 years of collections experience, call center experience (telemarketing or customer service), sales, retail, or other related experience preferred, but not required
Bilingual (English/Spanish) is a plus, but not required

Responsibilities

Communicating with Consumers via phone
Basic skiptracing
Negotiating repayment of debts according to firm/client standards
Maintaining a professional demeanor and supporting a positive Consumer Experience in all interactions
Accurately enter data into database & tracking system
Review consumer files, keeping confidentiality at the highest level