This role is responsible for ensuring accounts are paid in full. This includes calling accounts to verify payment status, investigating reasons for non-payment, and making necessary adjustments. The Collector will also verify claims received and manage patient collections after insurance payments have been processed. The position requires diligent follow-up on all accounts from billing to zero balance, maintaining accurate logs, and handling all necessary follow-up on billing and rebilling. Additionally, the Collector will ensure all write-offs are processed correctly and send follow-up letters to insurance companies.
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