COLLECTOR - Range 12 / NON

Municipality of Anchorage•Anchorage, AK

3d•$12•Onsite

About The Position

The Collector position is responsible for efficiently and accurately completing a wide range of collection duties focusing on Delinquent Criminal and Civil Fines and Fees (DCF) as well as other debt due to the Municipality. Under minimal supervision responds timely to customer inquiries by phone, email/mail or in person; operates as a cashier by processing payments at public counter as well as mailed payments; performs research and skip-tracing on cases sent for collection from the State of Alaska Court; update the CourtView database with the most current information as well as noting cases with necessary information to track collections process. Collector maintains cases by processing bankruptcy notifications, court-ordered adjustments and death notices. Assures all payments are accurately and timely posted and refunds are issued when necessary. This position is critical in the filing of writs of garnishment to the State of Alaska PFD Division and the application of garnished funds received to the defendant's cases. Posts payments received from the Municipality's third-party collection agency to the CourtView database and reconciling balances between the two. Other duties as assigned.

Requirements

High school diploma, GED, or equivalent and four (4) years of experience in the collection of utility, tax, medical, or sales accounts, or collecting delinquent accounts receivable.
Employment is conditional based on a satisfactory background check which includes criminal, education, and employment history.
Associate’s degree in Public Administration, Business Administration, Accounting, or a related discipline, and two (2) years of experience in the collection of utility, tax, medical, or sales accounts, or collecting delinquent accounts receivable.
Bachelor’s degree in Public Administration, Business Administration, Accounting, or a related discipline, and experience in the collection of utility, tax, medical, or sales accounts, or collecting delinquent accounts receivable.
Applicants must be legally authorized to work and accept employment in the United States.
The Municipality of Anchorage is not able to provide any type of sponsorship, including Student Visas and Employment Visas, under any circumstances.

Responsibilities

Efficiently and accurately complete a wide range of collection duties focusing on Delinquent Criminal and Civil Fines and Fees (DCF) as well as other debt due to the Municipality.
Respond timely to customer inquiries by phone, email/mail or in person.
Operate as a cashier by processing payments at public counter as well as mailed payments.
Perform research and skip-tracing on cases sent for collection from the State of Alaska Court.
Update the CourtView database with the most current information as well as noting cases with necessary information to track collections process.
Maintain cases by processing bankruptcy notifications, court-ordered adjustments and death notices.
Assure all payments are accurately and timely posted and refunds are issued when necessary.
File writs of garnishment to the State of Alaska PFD Division and apply garnished funds received to the defendant's cases.
Post payments received from the Municipality's third-party collection agency to the CourtView database and reconcile balances between the two.
Other duties as assigned.