Collector 1

Baylor Scott & White Health • Temple, TX

1d

About The Position

The Collector works under general supervision and follows established procedures to perform collection activities for assigned accounts. The role contacts patients and insurance representatives by phone or mail to check claim status, obtain insurance information, review interim billings, and counsel patients on financial arrangements. The Collector maintains collection files in the accounts receivable system and documents information needed for collection follow-up.

Requirements

• High school diploma or GED equivalent.
• One year of experience.

Responsibilities

• Perform collection activities for assigned accounts.
• Contact patients, insurance companies, attorneys, employers, and physicians to resolve payment issues or arrange payment plans.
• Contact patients and insurance representatives by phone or mail to check claim status, obtain insurance information, review interim billings, and counsel patients on financial arrangements.
• Maintain collection files in the accounts receivable system and enter detailed information needed for collection follow-up.
• Research accounts to determine whether they qualify for write-off, and submit complete documentation to the Billing and Collections Manager for approval.
• Counsel patients regarding accounts and respond to patient inquiries.
• Communicate with collection affiliates and provide information to the Credit Bureau to help resolve payment difficulties.
• Receive, review, and respond to correspondence related to accounts, taking action as required.

Benefits

• Immediate eligibility for health and welfare benefits.
• 401(k) savings plan with dollar-for-dollar match up to 5%.
• Tuition reimbursement.
• PTO accrual beginning Day 1.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED