CNB Bank, Collections Specialist

CNB Financial Corporation•Clearfield, PA

6h•Onsite

About The Position

Collaborates with borrowers to achieve the primary objective of acquiring payment on delinquent loans. Makes determinations based on customer contact as to the collectability of loans and recommends appropriate next steps to AVP Collections.

Requirements

High school diploma or general education degree (GED) is required.
Ability to read, comprehend, and interpret documents.
Possesses professional communication and interpersonal skills to write and speak effectively both one-on-one and before groups of clients or employees of the organization.
Ability to communicate to clients directly and effectively.
Ability to utilize telephone systems and possess good digital literacy including email, internet and intranet use.
Prior experience or the ability to learn core transaction system, debit card system, statement processing system, cash advance machines and any other computer programs pertinent to performing job duties.
Ability to add, subtract, multiply, and divide in all units of measure.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to solve challenging problems involving several variables in a standardized situation.
May be required to lift 30 pounds in weight.
Ability to travel on occasion to all market areas and attend seminars or training sessions offsite.

Nice To Haves

Related experience and secondary education preferred.

Responsibilities

Delinquency Management & Customer Engagement
Bankruptcy Case Handling
Foreclosure & Loss Mitigation Oversights
Floor Plan Audit Coordination
Portfolio Risk Assessment & Reporting

Benefits

Medical, Dental, Vision & Life Insurance
401K with company match
Paid Time Off & Recognized Holidays
Leave policies
Voluntary Benefit Options (Life, Accident, Critical Illness, Hospital Indemnity & Pet)
Employee Assistance Program
Employee Health & Wellness Program
Special Loan and Deposit Rates
Gradifi Student Loan Paydown Plan
Rewards & Recognition Programs and much more!