Collections Specialist

defi AUTO LLC • Harrisburg, PA

7d • $0 - $21 • Onsite

About The Position

Our back-office collections team is looking to fill a position on our deficiency balance team to support our auto lending portfolio. In this role, you will be key in helping the company achieve desired financial outcomes as defined by client objectives. Our clients included some of the largest financial institutions and automotive finance companies in the United States!

Requirements

• HS Diploma or GED
• 3+ years’ back-office experience in a high-volume environment
• Minimum one-year prior accounting, banking, or other financial experience
• Excellent verbal and written communication skills
• Comfortable working with numbers
• Intermediate proficiency with Windows-based software programs (i.e., MS Word, Excel)
• Solid analytical and multi-tasking skills that result in solid decision-making skills and time management
• Easily manage through change

Nice To Haves

• Prior credit reporting experience preferred

Responsibilities

• Managing deficiency balance letter & additional charges process
• Posting repossession warranty cancellations & VSI claims
• Processing credit reporting disputes
• Adhere to all laws, rules, regulations, policies, procedures, and internal controls specific to the job functions
• Answer incoming customer or vendor communications (i.e., phone, emails, faxes, etc.)
• Perform other job-related duties as assigned

Benefits

• Paid Training
• Up to four weeks of PTO (Paid Time Off) allotted per year to encourage a healthy work/life balance
• Tuition Reimbursement
• Day One - Comprehensive Benefits Package

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED