Collections Specialist

Atrium Staffing•Orlando, FL

44d•$50,000 - $55,000

About The Position

Atrium is partnering with a leading construction company specializing in commercial and residential projects across the region. With a commitment to quality, safety, and innovation, they have successfully completed numerous landmark projects. Currently, they are looking to add a Collections Specialist to join their team. The Collections Specialist will be responsible for managing and executing the collection of outstanding accounts receivable for the company. This role requires a detail-oriented professional with strong communication skills and the ability to work in a fast-paced environment. The Collections Specialist will work closely with project managers, clients, and the finance team to ensure timely payments and resolve any billing issues.

Requirements

Proven experience as a Collections Specialist or similar role.
Knowledge of billing procedures and collection techniques.
Familiarity with laws related to debt collection.
Excellent communication and negotiation skills.
Ability to work independently and manage multiple tasks.
Strong organizational skills and attention to detail.
Proficiency in Microsoft Office Suite and accounting software.

Nice To Haves

Experience in the construction industry.
Knowledge of construction project billing processes.
Familiarity with construction-related accounting software (e.g., Sage 300, Procore).

Responsibilities

Monitor accounts to identify outstanding debts.
Investigate historical data for each debt or bill.
Contact clients to ask about their overdue payments.
Take actions to encourage timely debt payments.
Process payments and refunds.
Resolve billing and customer credit issues.
Update account status records and collection efforts.
Report on collection activity and accounts receivable status.
Collaborate with internal departments (e.g., project management, finance) to resolve billing discrepancies.
Maintain accurate and complete records of all collection activities.