Collections Specialist
About The Position
PowerPay is a fast-growing financial technology company seeking a Collections/Credit Specialist to assist their growing team. The ideal candidate is a motivated individual with a desire to win, a tenacious appetite to be number one, and enjoys an independent and collaborative work environment. This role involves assisting the Fin Ops team in customer payments, collections, and reviewing applicant credit reports. The position offers a hybrid work model, with 3 days in the office and 2 days remote. PowerPay provides a great working environment with state-of-the-art technology, a spacious office, a full stocked kitchen, and recreational areas.
Requirements
- Experience working with Google Drive and Microsoft Office products
- Strong analytical and negotiating skills
- Demonstrates effective listening skills
Nice To Haves
- Bachelor’s Degree preferred
- 1 to 2 years’ experience preferred
- Ability to read credit reports preferred
Responsibilities
- Service an assigned portfolio of accounts in a delinquent payment status
- Assist charge-off and collection accounts for homeowners who need payment for loan approval
- Monitor all standard collection procedures according to PowerPay’s policy to minimize loan delinquencies.
- Communicate with customers for collections purposes through outbound calls, email, text, and chat
- Review customer invoices for accuracy
- Willing to help out with other back-end responsibilities and special projects as needed
Benefits
- Team-centric company culture
- Growth Opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
