Experienced Collections Specialist- Perry GA

Fire Protection Services, LLCPerry, GA
Onsite

About The Position

Fire Protection Services is a local company that has been serving Georgia for more than 35 years. Our team members are energetic, creative people with a passion for customer service. Due to our stellar rate of growth and success, we have a demand for an experienced Collections professional who can make an immediate impact on our team and operations.

Requirements

  • Knowledge of collections procedures, techniques, laws and regulations.
  • Productive Work Ethic
  • The Desire to Constantly Learn and Improve
  • A Customer Service Mindset
  • Attention to Detail
  • Excellent Problem Solving Skills
  • Multitasking Abilities
  • Outstanding Verbal and Written Communication Skills
  • Superb Organizational Capabilities
  • Flexibility
  • Persistence, Patience, Professionalism and Positivity!

Responsibilities

  • Work with the Management team to develop and execute an ongoing Collections program
  • Work toward the long-range goal of reducing and keeping the 90+ days past due accounts at a maximum of 8% of the Receivables total
  • Identify accounts that have proven uncollectable and therefore eligible to be written off
  • Serve as the main point of contact for past due Customers
  • Negotiate repayment options with Customers
  • Establish and maintain a system to easily identify Customers and accounts with unfavorable payment history
  • Assist other Team members, including the VAs, with how to monitor, manage and communicate with past due accounts
  • Conduct and log at least 40 outbound phone calls per day related to collections efforts.
  • Follow up with all invoices sent the day prior.
  • Follow all applicable collections rules and regulations
  • Process billing and payments, including the deposit of checks
  • Manage vendor portals
  • Efficiently use all communication tools as required
  • Serve as the team’s subject matter expert regarding collections

Benefits

  • Competitive Base Salary Plus Bonus Opportunities
  • Company Health Insurance
  • 401k
  • Comprehensive Paid Time Off
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