Collections Specialist

Cirrus Asset Management • Irving, TX

2d • Onsite

About The Position

At Cirrus Asset Management, we are dedicated to providing exceptional property management services to property owners and residents alike. With our expertise and passion for real estate, we strive to create a seamless and rewarding experience for all parties involved. Our company culture is defined by its unwavering commitment to integrity, empowerment, respect, teamwork, innovation, and exceptional customer service. These values shape our everyday actions and guide us in achieving our mission and serving our clients effectively. We are seeking a skilled Collection Specialist to reach out to clients and secure outstanding payments. This role will involve balancing the maintenance of strong, trust-based relationships with the need to ensure timely payment collection. The ideal candidate will demonstrate professionalism, reliability, and a strong sense of trustworthiness. Excellent communication and negotiation skills are essential, along with the ability to work independently.

Requirements

• Minimum five years of experience in unsecured debt collections.
• Bilingual in Spanish and English
• Familiarity with state and federal regulations relating to collection procedures.
• Exceptional negotiation skills while upholding a professional and courteous attitude
• Proven success in agency or bad debt recovery
• Strong verbal and written communications skills.
• Outstanding organizational and follow-up abilities.
• Proficient in computer applications, including Outlook, Excel, and Word.

Nice To Haves

• Experience with Multifamily Property Management
• Knowledge of Yardi is a plus

Responsibilities

• Contact customers via phone, email and mail to collect outstanding balances
• Negotiate payment arrangements and settlements within company guidelines
• Monitor current payment arrangements to ensure timely payments
• Submit accounts to third-party collections when appropriate
• Provide weekly reports on collection activities
• Stay up-to-date on collection laws and company policies to ensure compliance
• Record activities using the internal financial database
• Deliver precise and up-to-date status updates to clients
• Capability to conduct skip tracing on missing clients
• Providing excellent customer service and maintaining a professional demeanor is crucial

Benefits

• Paid Holiday, Sick, and Vacation Time
• Health Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• 401k Plan
• Healthcare Spending or Reimbursement Accounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed