Collections Specialist

Cadence Petroleum•Asheboro, NC

3h•Onsite

About The Position

Cadence Petroleum is a fast growing automotive, commercial and industrial lubricant distributor in the southeast United States. Cadence is looking to hire a Collections Specialist who will provide support to the finance and accounts receivable process.

Requirements

Strong knowledge of Microsoft applications, emphasis on Excel, Outlook, Word
Must have good communication and organizational skills
Need to be self-motivated to complete daily assigned tasks

Nice To Haves

Accounting, Business or Finance degree preferred
Experience with a paperless environment preferred

Responsibilities

Monitor the firm’s accounts receivable and identify overdue accounts.
Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments.
Use credit bureau data, post office information, internet searches and other tools to try to locate customers who have moved or changed phone numbers.
Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer.
Resolve customer issues and complaints concerning billing.
Submit regular reports on the status of unpaid accounts and any repayment progress.
Reconcile customer statements, research and correct discrepancies
Promptly respond to customers/sales inquiries by phone or email
Work closely with sales team to resolve any customer issues
Able to work in a multi-functional fast paced office
Other job duties as assigned