Collections Representative

Quest Diagnostics•West Hills, CA

11h•Remote

About The Position

This position is Remote in West Hills, CA. Interested candidates should be located within commutable distance to the office at 8407 Fallbrook Ave West Hills, CA 91304. The pay range is $20.44 - $26/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Requirements

High School Diploma / GED
Must be 18 years of age OR older
Ability to create and modify spreadsheets within Microsoft Excel
Ability to work between the hours of 7:00AM – 5:30PM PST from Monday – Friday
Reside within a commutable distance from 8407 Fallbrook Ave West Hills, CA 91304 with ability to come onsite for meetings
Ability to keep all company sensitive documents secure (if applicable)
Required to have a dedicated work area established that is separated from other living areas and provides information privacy
Ability to navigate on internet for researching purposes
Problem solving, organization and interpersonal skills
Ability to work independently and as part of a team
Communication skills, both verbal and written

Nice To Haves

Medical Billing experience
Familiar with explanation of benefits

Responsibilities

Responsible for managing Third - Party AR by analyzing denied and un-responded claims
Outbound calls to insurance carriers to appeal and check claims status
Post explanation of benefits
Coordinate with insurance carriers to reconcile / resolve any issues
Familiar with explanation of benefits
Maintain Compliance and HIPAA standards at all times
Meet or exceed daily production standards by maintaining work list according to metrics
Meet or exceed daily quality standards
Perform other duties and functions as assigned
Process insurance / patient refunds and adjustments
Evaluate and respond to all emails request for any deposit issues in order to resolve in a timely matter

Benefits

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness®
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities