Collections Representative

Drive Medical • Port Washington, NY

2d • $27 - $27

About The Position

The Collections Representative will be responsible for a portfolio of accounts, ensuring that they are kept within “current” standards. They will build and uphold positive relationships with external clients and internal, cross-departmental stakeholders.

Requirements

• Ability to communicate effectively to others, maintaining a persuasive and credible presentation style at all levels of the organization.
• Ability to handle information in a confidential manner.
• Accountable, self-motivated, hands-on and dynamic.
• Ability to work in a fast paced, result focused and demanding entrepreneurial environment.
• Proficient in Microsoft Office, specifically Excel and Outlook.
• 1 year of Business Collections experience (B2B)
• High School diploma

Nice To Haves

• BS/BA Degree preferred
• Experience with SAP preferred

Responsibilities

• Review open accounts and follow up if they are past due.
• Work with the deductions department to reconcile any deductions/short-pays that may arise.
• Resolve any unapplied cash on an account.
• Run aging reports in Microsoft Excel to identify accounts to be targeted for collection calls.
• Maintain strong level of professionalism and customer service with clients via excellent communication.
• Process Bank Wire, ACH & Credit Card transactions.
• Reach out to customers on pending orders.
• Work closely with the Credit department to communicate any customers that need to be blocked or sent to outside collections/Euler credit insurance.
• Work closely with the Sales Team as it relates to customers that are not within payment terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED