Collections Representative

Suburban Propane • Butler, PA

1d • Onsite

About The Position

We are currently looking for a Collections Representative to deliver a high level of customer service by helping to resolve delinquent customer accounts.

Requirements

• High School diploma, GED or equivalent training and experience

Nice To Haves

• A minimum of 1 - 2 years of collections experience preferred

Responsibilities

• Initiate collection activities on past due accounts (calls, letters, and emails) and follow-up on all items
• Process credit card payments including posting to accounts and logging activity
• Provide a high level of customer account management by properly maintaining account information and data
• Communicate with Customer Service Center (CSC) employees to verify and correct posted items when necessary
• Resolve all dispute cases to a mutual satisfactory end between the customer and company
• Analyze accounts receivable information to determine priority and produce aging reports

Benefits

• competitive pay
• annual incentive potential
• 401(k) Retirement Savings & Investment Plan with Company Match
• paid time off including holidays
• generous employee discounts on products and services

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED