Collections Representative

Jbs Usa • Greeley, CO

7d • Onsite

About The Position

The Collections Representative joins JBS USA’s Corporate Shared Services team in Greeley, Colorado, and supports customer payment activity and account management. The role maintains a portfolio of commercial customers, resolves payment issues, monitors balances, and partners with internal teams to support timely collections and customer satisfaction. This is an onsite position in a collaborative environment, with competitive benefits and professional-growth opportunities.

Requirements

• Previous experience in accounts receivable, collections, customer support, or a related business function.
• Proficiency with Microsoft Office applications, including Excel and Outlook.
• Experience working within ERP systems.
• Strong organizational skills and the ability to manage multiple priorities.
• Effective verbal and written communication skills.
• Ability to analyze information and make sound business decisions.
• Comfort working independently while contributing to a team-oriented environment.
• Adaptability to new technology and process improvements, including AI-enabled business tools.
• Ability to perform the functions of the job with or without a reasonable accommodation.

Nice To Haves

• SAP experience.

Responsibilities

• Oversee a high-volume portfolio of commercial customer accounts.
• Monitor outstanding balances and follow up on overdue invoices.
• Work with customers to resolve billing, payment, and account-related questions.
• Review account activity to identify collection risks and payment trends.
• Ensure invoices are received and processed according to customer requirements.
• Collaborate with sales, customer service, and accounting teams to support account resolution.
• Maintain accurate account documentation and collection notes.
• Escalate complex account concerns when necessary and provide updates to leadership.
• Support departmental initiatives and special projects as assigned.

Benefits

• Vision, medical, and dental coverage beginning after 60 days of employment.
• Paid time off, including sick leave and vacation, and six company-observed holidays.
• 401(k) with a company match beginning after the first year of service, subject to the company vesting schedule.
• Career development through continuous learning opportunities and learning and development programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed