Collections Coordinator
About The Position
The Collections Coordinator will be responsible for investigating and resolving billing discrepancies, payment issues, and customer inquiries. This role involves reconciling customer accounts, maintaining accurate records, and monitoring accounts receivable aging. The coordinator will also generate and distribute monthly rent statements, prepare daily check deposits, and circulate aging reports to the Property Management team with recommendations for litigation. Additionally, they will prepare and distribute late notices to tenants and ensure compliance with company policies and accounting procedures, while also supporting audits.
Requirements
- 3-5 years of accounts receivable, billing, or general accounting experience.
- Proficiency with Microsoft Excel and Word and accounting/ERP systems.
- Strong analytical, organizational, and problem-solving skills.
- Excellent verbal and written communication abilities.
- Ability to manage multiple priorities and meet deadlines.
- High level of accuracy and attention to detail.
Nice To Haves
- Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or related field.
- Previous real estate experience.
- Experience with ERP systems such as MRI Real Estate Accounting and Yardi One with emphasis on Residential components.
- Knowledge of accounting principles and best practices.
- Experience in a fast-paced corporate environment.
Responsibilities
- Investigate and resolve billing discrepancies, payment issues, and customer inquiries.
- Reconcile customer accounts and maintain accurate account records.
- Monitor accounts receivable aging and follow up on overdue accounts.
- Generate and distribute monthly rent statements accurately and on time.
- Prepare daily check deposits, take deposits to the bank and furnish copies of deposit slips, check and bank receipts to accounting dept. for posting.
- Circulate aging reports, on the 10th and 20th of each month to Property Management team, with recommendations for litigation proceedings.
- Prepare and distribute late notices to tenants on 10th of month.
- Maintain compliance with company policies and accounting procedures.
- Support audits and provide documentation as requested.
Benefits
- health, vision, and dental insurance
- paid time off
- 401(k) retirement plan with employer matching
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
