Collections Coordinator

Aston Carter • Harrington, DE

3d • $20 - $25 • Onsite

About The Position

We are seeking a motivated and detail-oriented Commercial Collections Coordinator to join our team. In this role, you will manage a portfolio of commercial accounts, collect outstanding balances, negotiate payment arrangements, and maintain positive customer relationships while protecting company assets. The ideal candidate will possess strong communication, negotiation, and problem-solving skills, with experience in commercial collections.

Requirements

• 2+ years experience in a similar position.
• Strong attention to detail and organizational skills.
• Proficiency with Microsoft Office, including Excel and Outlook.
• Ability to manage multiple priorities and meet collection goals in a fast-paced environment.
• Strong communication and negotiation skills.
• Experience in commercial collections.

Nice To Haves

• High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
• Strong negotiation, conflict resolution, and customer service skills.
• Ability to handle difficult conversations professionally while maintaining customer relationships.
• Excellent verbal and written communication skills.

Responsibilities

• Manage a portfolio of commercial accounts.
• Collect outstanding balances and negotiate payment arrangements.
• Maintain positive customer relationships while protecting company assets.
• Handle difficult conversations professionally to maintain customer relationships.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Mid Level
• Education Level: Associate degree