Collections Coordinator

Crane Company • Auburn, CA

1d • $25 - $31 • Onsite

About The Position

Crane Aerospace & Electronics supplies critical systems and components to the aerospace and defense markets. You’ll find Crane Aerospace & Electronics in some of the toughest environments: from engines to landing gear; from satellites to medical implants and from missiles to unmanned aerial systems (UAS). Founded in 1968, Crane Aerospace & Electronics’ Auburn, Calif., facility, owns a rich history of excellence in the design and manufacturing of multi-stage lubrication and gerotor pumps for aerospace and defense applications. Throughout the years, our Auburn team has developed a reputation for providing industry-leading complex, highly engineered flow control products for mission-critical engine/APU systems. Located in the Northern California foothills of the Sierra Nevada Mountain range at a new, state-of-the-art 65,000 sq. ft. facility, start the next chapter of your career with Crane Aerospace & Electronics. The Collections Coordinator ensures that the assigned customer base is paying within invoice due dates.

Requirements

• 2-5 years accounts receivable experience, or equivalent combination of education and experience
• Knowledge of the purchase order to cash process
• Proficient in Windows Office with an emphasis in Excel
• High school diploma or equivalent.
• This position may require access to Controlled Data or Information. Where the position requires such access only US Persons will be considered. As a US Department of Defense contractor, we are bound by International Traffic in Arms Regulations (ITAR).

Nice To Haves

• Bachelor's degree preferred.

Responsibilities

• Proactively research billing issues and work with appropriate business partners to resolve them
• Recognize repeated billing issues and take proactive steps to identify the root cause
• Follow all processes for invoicing and collecting invoiced amounts
• Increase cash flow and reduce bad debt for assigned customer base
• Contact customers on past due transactions, make arrangements for payments to bring account current and follow up to ensure obligations are satisfied
• Collect, manage and provide resolution of outstanding invoices from past due accounts to ensure the appropriate aging targets are met
• Work customer deductions to ensure units and claims are being processed timely according to Crane Aerospace & Electronics policies
• Research and analyze accounts prior to initiating contact; Reviews payment history and evaluate past collection efforts
• Release credit holds as applicable on sales orders in assigned customer base after reviewing customer worthiness and past payment history
• Work with sales and customer service to resolve invoice to purchase order discrepancies delaying payment and record a call note in Oracle
• Maintain effective working relationships with all levels of management to ensure customer disputes are resolved and handled appropriately while at the same time maintaining customer relations
• Make late stage collection calls and attempts to resolve prior to placement
• Perform other special projects and duties as assigned
• Any other task assigned by supervisor or management

Benefits

• Health care, dental, vision, life and disability insurance starting the first day of the month
• 15 days of paid time off that start accruing your first day at Crane and 12 paid holidays per year.
• 401k plan with company match
• Education Reimbursement: eligible after 6 months of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED