Collections Coordinator
USPI•Richmond, VA
•Onsite
About The Position
As a Collector, you will play a vital role in our revenue cycle by following up on outstanding accounts, ensuring timely payments, and providing exceptional customer service to patients regarding their billing inquiries. Your work will directly contribute to the efficiency and success of our multispecialty surgery center.
Requirements
- Minimum High School Diploma or equivalent
- Longevity in past roles – we value stability and commitment
- Experience in medical collections, revenue cycle, or billing preferred
- Strong attention to detail and ability to work independently
- Excellent communication and problem-solving skills
Nice To Haves
- Associate’s degree preferred
Responsibilities
- Follow up on outstanding claims and patient balances to ensure timely collections
- Communicate with patients, insurance companies, and third-party payers regarding account status and payment options
- Research and resolve claim denials, discrepancies, and billing issues
- Maintain accurate documentation of collection efforts and account updates
- Collaborate with the billing team to streamline collection processes and improve financial outcomes
Benefits
- Medical, dental, vision, and prescription coverage
- Life and AD&D coverage
- Availability of short- and long-term disability
- Flexible financial benefits including FSAs and HSAs
- 401(k) and access to retirement planning
- Paid holidays and vacation
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
