Collections Business Analyst
About The Position
The Collections Business Analyst supports the Collections Department by creating special reports, analyzing data, and maintaining dashboards with supervision. This role involves utilizing technical and analytical skills to generate recurring reports, collect and validate data, build visualizations, analyze trends, and provide actionable insights to business stakeholders. The analyst will also support ad-hoc requests, ensure data accuracy, collaborate with various teams, and automate reporting processes where possible. Essential functions and responsibilities may change or new ones may be assigned at any time.
Requirements
- High School Diploma or G.E.D.
- Less than one year of analytical experience
- Good organizational, communication, and interpersonal skills
- Ability to multi-task and manage time effectively
- Strong attention to detail and data accuracy, reporting and data analysis
- Ability to accept ownership and adapt to needs of department
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, and diagram form
- Ability to deal with problems involving several concrete variables in standardized situations
- Proficient in all Microsoft Office Suite Applications including knowledge of pivot tables and formulas
- Experience with BI visualization tools (Power BI, Tableau, or Looker)
- Working knowledge of SQL or database querying
Nice To Haves
- Prior collections and financial institution experience
Responsibilities
- Utilize technical and analytical skills to create and maintain various recurring reports (Daily, weekly, monthly performance, KPIs).
- Collect, organize, and validate data from multiple sources and systems.
- Develop and maintain recurring performance and KPI reports.
- Build dashboards and visualizations for business stakeholders.
- Analyze trends, variances, and key drivers in operational and financial data.
- Provide actionable insights and summaries in clear business language communicating insights to non-technical stakeholders.
- Support ad-hoc reporting and data requests.
- Ensure data accuracy, consistency, and report quality.
- Collaborate with business operations, and leadership to understand reporting needs.
- Automate and streamline reporting processes where possible.
- All other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
