Collections Analyst

Aston Carter • St. Louis, MO

4d • $24 - $25 • Onsite

About The Position

The Collections Analyst will be responsible for contacting clients via phone and email to secure timely payments and resolve concerns. This role involves investigating and correcting billing discrepancies, proactively reducing past-due balances, and maintaining account currency. The analyst will also be responsible for detecting and resolving cash application errors, investigating and resolving chargeback deductions, and handling special projects to contribute to process improvements. Collaboration with internal teams and customers is key to providing effective solutions. The role also includes issuing and distributing invoices, processing new contracts and sales, collaborating with other departments to ensure billing accuracy, addressing customer complaints and questions, and keeping track of accounts receivable and transactions.

Requirements

• Bachelor's Degree in Accounting/Finance OR relevant work experience
• Excel proficiency including formulas

Nice To Haves

• Accounting
• Invoicing
• Data entry
• Billing systems

Responsibilities

• Contact clients via phone/email to secure timely payments and resolve concerns.
• Identify and correct billing discrepancies.
• Proactively reduce past-due balances and maintain account currency.
• Detect and resolve cash application errors.
• Investigate and resolve chargeback deductions.
• Handle special projects and contribute to process improvements.
• Work with internal teams and customers to provide effective solutions.
• Issue and distribute invoices.
• Process new contracts and sales.
• Collaborate with other departments to ensure billing accuracy.
• Address customer complaints and questions.
• Keep track of accounts receivable and transactions.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Entry Level