Collections Assistant

Century Bank • Lucedale, MS

6d

About The Position

The Collections Assistant will be responsible for preparing paperwork for bankruptcies and garnishments, reviewing and updating account statuses according to established guidelines, and assisting with force-place insurance. This role involves composing professional correspondence to attorneys, processing transactions accurately, and ensuring the bank's compliance with state and federal regulations. The position also requires contacting past-due customers and potentially appearing in court with the Collections Officer. Adherence to all bank policies and procedures is mandatory, along with performing other assigned duties.

Requirements

• Graduation from high school or equivalent GED
• Provide exceptional service to customers and co-workers
• Maintain a high standard of professionalism
• Good listening/problem solving skills
• Excellent communication skills both verbal and written (including the meaning and spelling of words and rules of composition and grammar).
• Proficient with Microsoft Excel.
• Good organizational skills.

Nice To Haves

• Job related experience preferred but not required.

Responsibilities

• Prepare paperwork necessary to process bankruptcies and garnishments.
• Follow established guidelines to review and update account status.
• Assist in force place insurance.
• Compose letters and emails to attorneys using proper grammar.
• Process transactions with accuracy and attention to detail.
• Assist in ensuring Bank is in compliance with state and federal regulations.
• Contact past due customers.
• May be required to appear in court with the Collections Officer.
• Follow all policies and procedures outlined by the Bank.
• Perform other duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED