Collections Administrative Assistant

IBC•Castle Hills, TX

1d•Onsite

About The Position

IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.

Requirements

Effective English verbal and written communication skills
Computer literate
MS Office experience (Excel & Word)
Customer service
Active learning
Active listening
Critical thinking and problem solving
Ability to multitask
organized
Able to prioritize
Self-starter
Moderate typing skills (40 WPM)
Ability to meet deadlines and work under pressure
Able to concentrate and focus on details

Nice To Haves

Bilingual is preferred (Spanish speaking)
Basic accounting knowledge preferred but not required

Responsibilities

Create, maintain, and enter information into databases.
Prepare reports, letters and other documents
Answer phone calls and assist Branch associates with their questions
Open and sorting of incoming correspondence, including emails.
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Research and corrects rejected payment transactions
Orders department supplies
Trains new hire employees
File all department documents
Maintains departments logs, documentation and files related to record retention in accordance to State and Federal record retention guidelines.
Other duties as assigned