Collections Assistant

Century Bank • Lucedale, MS

5d

About The Position

The Collections Assistant will be responsible for preparing paperwork for bankruptcies and garnishments, reviewing and updating account statuses according to established guidelines, and assisting with force place insurance. This role involves composing professional correspondence to attorneys, processing transactions accurately, and ensuring the Bank's compliance with state and federal regulations. The position also requires contacting past-due customers and may involve appearing in court with the Collections Officer. Adherence to all Bank policies and procedures is mandatory, along with performing other assigned duties.

Requirements

• Graduation from high school or equivalent GED
• Provide exceptional service to customers and co-workers
• Maintain a high standard of professionalism
• Good listening/problem solving skills
• Excellent communication skills both verbal and written (including the meaning and spelling of words and rules of composition and grammar).
• Proficient with Microsoft Excel.
• Good organizational skills.

Nice To Haves

• Job related experience preferred but not required.

Responsibilities

• Prepare paperwork necessary to process bankruptcies and garnishments.
• Follow established guidelines to review and update account status.
• Assist in force place insurance.
• Compose letters and emails to attorneys using proper grammar.
• Process transactions with accuracy and attention to detail.
• Assist in ensuring Bank is in compliance with state and federal regulations.
• Contact past due customers.
• May be required to appear in court with Collections Officer.
• Follow all policies and procedures outlined by the Bank.
• Performs other duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED