Collections Assistant (Temporary)

iPROMOTEu • Appleton, WI

7d • Onsite

About The Position

The Collections Assistant provides administrative and operational support to the Accounts Receivable and Collections team, enabling collectors to focus on customer engagement and collections activities while ensuring accurate processing, documentation, and system updates.

Requirements

• Ability to sit for extended periods of time

Nice To Haves

• Associates Degree
• Previous accounts receivable and customer service experience
• Familiarity with routine office equipment/software such as Microsoft Office, AI assistants, and copy machines

Responsibilities

• Complete customer-provided vendor onboarding documents and conduct banking verification calls to support customer setup processes.
• Process incoming customer payments, including virtual credit cards and phone-based credit card transactions.
• Support the collections team by issuing routine payment reminder communications to customers based on provided aging reports and team guidance.
• Maintain accurate and up-to-date records of customer interactions, payment activity, and account status within the ERP system.
• Organize and track supporting documentation related to collections and payment activity.
• Provide general administrative support to the Accounts Receivable team.

What This Job Offers

• Career Level: Entry Level
• Education Level: Associate degree