Collections and Contracts Coordinator

Tri-M Group•East Marlborough Township, PA

5d•$26 - $31

About The Position

The Collections and Contracts Coordinator performs administrative work supporting contract compliance and is responsible for collecting receivables, communicating with clients and internal operations staff about outstanding balances, and assisting with customer payment application. The role monitors collections and overdue accounts, prepares monthly accounts receivable reports, maintains payment records in the company ERP system, and supports compliance with corporate collections policies. It also coordinates contract files and documentation, supports credit policy processes, reviews project payments and subcontractor insurance certificates, and assists with contract administration, audit files, invoice discrepancies, and related records.

Requirements

At least 5 years of experience in collections and/or accounting.
Knowledge of contracts and construction documents.
Computer proficiency, including word processing, spreadsheets, email, and database management.
Excellent interpersonal and communication skills.
Ability to handle difficult situations professionally and constructively.
Good organizational skills and demonstrated ability to prioritize work to meet deadlines.
Good attention to detail and accuracy.

Responsibilities

Comply with and help ensure compliance with Tri-M safety, employment, conduct, and appearance policies.
Monitor and coordinate collection of outstanding receivables with internal project teams, focusing on company receivables goals.
Monitor and negotiate collection of overdue accounts.
Report accounts receivable issues to the Senior Contact Compliance Coordinator and CFO.
Prepare monthly accounts receivable reports for customer accounts.
Maintain accurate customer payment status records in the company ERP software system.
Follow corporate collections policies and procedures while maintaining positive relationships with customer representatives.
Track incoming and outgoing contracts and related documents, including customer contracts, pre-qualifications, vendor subcontracts, NDAs, and executed contracts; update the contract document system and database.
Support corporate Credit Policy by running D&B reports and requesting documents from subcontractors, general contractors, or owners to satisfy credit thresholds; flag matters outside predetermined parameters and forward requested documentation to vendors or customers.
Review project payments and verify subcontract payments to be made by accounts payable.
Review subcontractor certificates of insurance for compliance with requirements and assist with annual insurance-provider renewals.
Assist with applying customer invoice payments, cleaning up invoices and credits in the ERP system, and resolving invoice or payment discrepancies with project administrators.
Assist with integration and maintenance of contract templates and executed contracts.
Maintain compliance with corporate contract policies and procedures.
Assist in maintaining contract audit files, including contracts, correspondence, amendments, clarifications, payment schedules, and other relevant documentation; assist with audit confirmations and related support.
Review waivers and invoices submitted to the notary folder.