Analyste Recouvrement | Collections Analyst

Keurig Dr Pepper•Montreal, QC

8d•CA$57,100 - CA$63,800•Onsite

About The Position

The Accounts Receivable Analyst works in collaboration with his/her supervisor and the Sr Account Receivable Analyst. He/She is responsible for the following tasks: ensure that the customer relationship and the company's image are preserved, manage any disputes in liaison with the relevant internal teams, and monitor collection operations, the evolution of results, and customer requests.

Requirements

College degree in accounting or equivalent.
A minimum of five (5) years of experience in an AR collection environment.
High level of expertise in Excel (Pivot Tables, VLOOKUP, and formulas).
Excellent written and oral communication skills in French and English. (ESSENTIAL)
Good analytical, numerical, and research skills.
Able to multi-task and work in a fast-paced environment
Demonstrate a high level of attention to detail.
Strong organizational skills
Demonstrate a strong work ethic.
Bring energy, enthusiasm, and a positive attitude to work.

Responsibilities

Manage and collect a complete portfolio of accounts.
Maintain all accounts balance within 60 days.
Follow up on outstanding balances with customers via phone calls, emails, and/or collection letters.
Review and respond to customer inquiries regarding accounts receivable.
Assist the Accounts Receivable Supervisor in resolving any collection issues, manage a large amount of data on invoices, and stay informed of any discrepancies to prevent recurrence.
Ensure timeliness and accuracy of daily tasks.
Resolve problems and discrepancies.
Perform other accounts receivable-related tasks.